Last Updated: 9/1/2023

This Privacy Policy outlines how KneeSolutions.com (“we,” “our,” or “us”) collects, uses, and protects the personal information of individuals who visit our website and use our services. Your privacy is important to us, and we are committed to safeguarding your personal data.

1. Information We Collect

We may collect various types of information to provide you with the best possible service. The information we collect includes, but is not limited to:

1.1. Personal Information: When you use our web form to inquire about our services or request an appointment, we may collect your name, email address, phone number, and any other information you choose to provide.

1.2. Medical Information: If you choose to provide details about your knee pain or medical history in the web form, we will treat this information with the utmost confidentiality and only use it for the purpose of addressing your inquiries or scheduling appointments.

1.3. Usage Information: We collect data about your interactions with our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and time spent on our site. This information helps us improve our website and services.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1. Providing Medical Services: We use the information you provide to respond to inquiries, schedule appointments, and deliver medical services related to knee pain treatment.

2.2. Communication: We may use your contact information to communicate with you, send appointment reminders, and provide updates about our services.

2.3. Improvement: We analyze usage information to enhance our website, services, and patient experience.

3. Information Sharing

We do not sell, rent, or trade your personal information. However, we may share your information with the following entities:

3.1. Service Providers: We may share your data with trusted third-party service providers who assist us in managing appointments, sending communications, or delivering medical services.

3.2. Legal Requirements: We may disclose your information if required by law or in response to a subpoena, court order, or other legal process.

4. Your Choices

You have the right to:

4.1. Access and Correct Your Information: You can request access to and correction of your personal information by contacting us.

4.2. Opt-Out: You can opt-out of receiving non-essential communications from us.

5. Security

We take reasonable measures to protect your personal and medical information from unauthorized access, disclosure, alteration, or destruction.

6. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or maintain personal information from children.

7. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the updated policy on our website.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at:

Knee Solutions
300 Hickman Road, Ste 301
Charlottesville, VA 22911

Plus send a corresponding email notice to: cm@chroniccarecharlottesville.com